Contact Us

We mainly offer our service to singles who are either looking for friendship, casual or serious relationships.

We use advanced encryption system to keep your information safe and confidential. Your data is safe with us.

Sure, you can secure your profile private. Only your friends will see your profile picture. Others will see generic picture with locked logo.

Sure, you can. However, We will perform a pre-moderation of all the pre-recorded content including images, audios and videos that our users upload, through human moderation, to ensure that the content is not illegal. The moderation team usually completes this within 24 hours.

Changing personal information is extremely easy. If you would like to update the information about yourself that you submitted during registration, write a new heading and description for your profile as well as editing main criteria for your matches just go to the Edit Profile option on My Settings page. There you can edit any part of your personal information; save it by clicking Update button.

There are a couple of reasons that the email could not have reached your email account.

* Try to resend the email. Simply click on “Forgot Password” and enter either your username or your email in the login box. Then click “Get Password”.

* Check your spam and junk folders in your email account and open the most recent email from us.

* Your email domain might be blocked or there might be something that needs actions from our side. In this case, you need to contact our 24/7 support team to ask them to help you.

The whole process should take less than a few hours!

Unfortunately we don’t have an Android app and iOS app at the moment. You can have excellent experience in CupidFat with your browsers through our Progressive Web App.

Contact our team through the contact form and we will  help you with the best answers to the questions you have.